Privacy Policy

Privacy Policy

At Z by Zulekha, we value your trust and are committed to protecting your privacy in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

This Privacy Policy describes how we collect, use, and safeguard your information when you visit www.zbyzulekha.com or interact with our services.

 

 

1. Information We Collect

We may collect the following information:

  • Personal details such as your name, email, phone number, billing and shipping address

  • Payment details (processed securely through our payment partners)

  • Device, browser, and usage data to improve website experience

We ensure all payment information is handled securely through PCI DSS-compliant payment gateways like Razorpay, PayU, or Shopify Payments.

 

 

2. Purpose of Collection

We collect your data to:

  • Process and fulfill orders

  • Communicate order updates and tracking information

  • Respond to customer queries or complaints

  • Improve website design and service experience

  • Comply with legal and taxation requirements

We do not sell, rent, or share your personal data with any third party for marketing purposes.

 

 

3. Data Protection

We use SSL encryption and secure servers to protect your information.
 Only authorized personnel have access to customer data, and all systems follow reasonable security practices as per Indian IT Rules.

 

 

4. Cookies

Our site uses cookies to personalize your experience and analyze website traffic. You may disable cookies in your browser settings, though some features may not function optimally.

 

 

5. Third-Party Sharing

We share your data only with:

  • Shipping partners to deliver your order

  • Payment processors for secure transactions

  • Analytics and CRM tools for service improvement

All such partners are contractually bound to maintain confidentiality and security.

 

 

6. Your Rights

Under Indian law, you have the right to:

  • Access, review, and correct your personal information

  • Withdraw consent or request deletion of your data (where legally permissible)

  • Opt out of marketing communications

You can contact us at zulekha@zbyzulekha.com to exercise these rights.

 

 

7. Retention & Updates

We retain personal data only as long as required for legitimate business or legal purposes.
 This policy may be updated periodically and changes will be reflected on this page.

Last updated: October 2025

 

 

8. Contact Us

For privacy concerns or queries:
 📧 zulekha@zbyzulekha.com
 🌐 www.zbyzulekha.com